Service Assurance

We ensure providing our customers with excellent whole-process service
◆Pre-sales: Receive consultation of customers all day and timely provide technical support
◆Sales: Ensure the safe arrival of goods in strict accordance with requirements of contract terms and provide technical guidance in installation and debugging, commissioning and handover experiment.
◆After-sales: If the customers require field service, professional technicians ensure to reply within 4 hours after receiving customer notice and arrive at the field within 8-24 hours in the province and 48-72 hours outside the province.
Under the condition of normal use, our company freely handles the products unconditionally in the shelf-life period and provides track service within 30 years beyond the shelf-life period.
The technical service personnel regularly pay a return visit to customers for over twice each year.
“Combine Advanced Technology and Customer Requirements Persistently” is our eternal promise. 

The site map is published by SinoMaps Press, Book Number: ISBN 7-900186-56-5/K?108 and Map Audit Number: GS (2009) 258.